Help & answers

Frequently asked questions.

From design to publishing. Answers about event websites, guests and pricing.

Choose a topic or search all questions.

Getting started

What is The Invitation?

The Invitation is an online builder for event websites. Choose a design, add text, photos and event details, and create a website suited to your occasion. It works for corporate events, birthdays, concerts, galas, weddings and more. No coding skills needed.

How do I create my first event website?

Choose a design and create an account. In Studio you can edit text and photos, save a private draft as often as you like and inspect the full preview. Only the separate “Publish now” action makes your event public.

Do I need technical skills?

No. You edit content in a clear interface in Studio. You do not need HTML, CSS or your own web server.

What kinds of events can I create?

Private and business events of many kinds, including corporate celebrations, product launches, concerts, exhibitions, birthdays, anniversaries, galas and weddings. You choose the design.

Design & content

Which designs are available?

Choose from 36 designs, each with three colour options: 108 combinations. Preview them in the design gallery.

Can I change text and images myself?

Yes. In Studio you can edit headings, descriptions, images, the organiser logo and brand colour. Your content can be saved again at any time.

Can I reorder the sections?

Yes. Enable or hide sections and rearrange them using drag and drop or the arrow buttons. The ordering list shows active sections only.

Can I save an event privately first?

Yes. Save a private draft as often as needed and view the full preview. Your event only becomes public when you explicitly publish it.

Can I use my organiser logo and brand colour?

Yes. Upload your logo and choose a brand colour in Studio. Its appearance depends on the selected event design.

Do event websites work on phones?

The designs are made for desktop, tablet and mobile screens. Check the preview before publishing to make sure images and text look right at different sizes.

Can I preview a design before choosing it?

Yes. Each design has demo pages with sample content so you can explore its layout before creating your own event website.

Guests & RSVPs

Can guests RSVP on my event website?

Yes. If registration is enabled, guests can submit their response directly on the event page.

Where can I view guests’ responses?

The “Registrations” tab shows acceptances, declines, confirmed people and available places. You can search, edit and export the guest list as CSV or PDF.

How many guests can attend?

Free includes up to 100 confirmed people per event, including additional guests. Plus allows 500, while Pro and Business allow 2,000 per event. The limit shown in Studio applies.

Can guests accept or decline?

Yes. Guests can accept or decline through the registration form. Acceptances count all registered people, including additional guests.

Can I edit and export the guest list?

Yes. In “Registrations” you can search entries, edit responses and party sizes, or delete registrations. CSV and PDF exports are available.

Do my guests need an account?

No Studio account is needed to visit a public event page. Guests RSVP through the form on that page.

Account & management

What is Studio?

Your Studio has four tabs: “Design”, “Preview”, “Emails” and “Registrations”. Manage event pages, invitations, reminders and guest responses in one place.

How many events can I create?

Free allows one published, active event at a time. You can create unlimited drafts. Business allows up to ten active events at once. Plus and Pro each apply to one event.

Can I customise invitation and reminder emails?

Yes. In the “Emails” tab you get invitation and reminder templates with suggested wording for your design. You can edit and save the subject, heading and message.

Can I email myself a preview?

Yes. Send a test email via the configured mail service to your account’s verified email address. For security, test emails cannot be sent to arbitrary external addresses.

Which languages are available?

The platform supports German, English, French and Italian. You can also select the content language for an event page.

What if I forget my password?

Open Forgot password and follow the instructions. You can then sign in again using Sign in.

Can I edit my event website later?

Yes. Sign in to Studio and open the event to update texts, images and other content.

Pricing & privacy

Can I get started for free?

Yes. Free includes one active event for up to 100 guests, all 36 designs with three colour options each, RSVPs and guest management. Private drafts are unlimited.

Which paid plans are available?

Plus costs CHF 39 once per event for up to 500 guests. Pro costs CHF 99 once per event for up to 2,000 guests. Business costs CHF 349 per year for up to ten active Business events with up to 2,000 guests each. After placing a binding order, the invoice is sent by email and the plan is activated immediately. Payment is due within 30 days; you decide when to publish the event.

Are unlimited drafts free?

Yes. Save drafts repeatedly and check the preview. Limits apply to published, active events, not drafts.

Do I need a credit card to sign up?

No credit card is required for free registration.

What happens to my guests’ data?

Guest data is processed for registration and event management. Read our privacy policy for more details. Collect only the information you actually need for the event.

How can I contact you?

Use our contact page if you have a question. Please tell us briefly which step you need help with.

More questions?

We are happy to help you set up your event website and find the right design.

Contact us →